![]() The National Retail Federation is predicting that holiday sales during November and December will grow between 6% - 8% (not counting for inflation) over last year. Non-mall traffic, in lifestyle centers, and stand alone stores was reported higher according to Brian Field from Sensormatic Solutions. Happy employees and strong leaders make all the difference.After a less than exciting start on Thursday, we saw in-store customer traffic pick-up 2.9% on Black Friday, despite some of the weather issues and eCommerce deals abound for customers to stay home and shop from their living rooms. Different treatment from different managers can cause employee resentment and can even open the door to a discrimination claim.īy investing in your employees and leaders, you'll be proactively influencing retention rates. This consistency in employee treatment should be a goal across the organization as well. Effective goals can be motivators, while ineffective goals can cause resentment and frustration.īeyond the training ideas we just noted, good leaders need to treat employees consistently. Understand how to set goals for their team members.Have soft skills training, such as empathy training and how to influence employee motivation.Know how to not micro-manage but still have an understanding of how their employees are performing.Remove barriers that are preventing them from performing at their best.Know how to inspire, reward, and recognize their teams.If you want to influence retention through strong leadership, be sure leaders have been well-trained. ![]() Business owners can help their managers become great leaders-leaders employees want to work for. However, being great at their job and being able to successfully lead others take different skill sets. Promotions into leadership positions often occur because someone is excellent at their job. And the opposite is also true-poor leaders can have a negative impact and cause employees to consider leaving. ![]() Strong leaders have a positive impact that ripples out to their entire team. Leadership Development as an Employee Retention ToolĪs we just noted, having an employee development program is an important piece of the retention puzzle, but it could fall apart without good leadership. A satisfied employee is less likely to leave. Doing so shows them that they're working for an organization that nurtures talent, which can help them to feel recognized and valued. No matter which route you take, the key is to show employees that you're invested in their future. ![]() They can be as simple as informal discussions about employee goals (with follow-up actions of course), or as complex as creating full-fledged employee development programs, complete with training and well-defined career paths. Employee Development as a Retention ToolĮmployee development programs can take many forms. While entire books can be written about how employers and managers can improve retention, there are a couple key themes that come up often: employee development and strong leadership. With unemployment levels hovering at rates not seen in years, one question remains top of mind for small business owners looking to maintain and grow their business: how can I retain my good employees and not lose them to the competition?
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |